Case Study
Deepening Customer Relationships Through Sustainable Product Innovation
Pregis, a leading manufacturer of protective packaging materials and equipment, flexible packaging, and surface protection, has leveraged sustainability-led product innovation to accelerate revenue growth, developing recyclable and lower-impact packaging solutions that address rising customer demand for more responsible packaging.
The company has launched products such as the Pregis EverTec® curbside recyclable mailer, which helps e-commerce companies right-size shipments while enabling easier recycling for consumers. These solutions have strengthened Pregis’ value proposition with customers seeking to reduce packaging waste, improve supply chain efficiency, and meet evolving environmental commitments. As a result, sustainable products1 have grown from 10% of revenue in 2019 to 55% in 2025, demonstrating how sustainability-led product innovation can deepen customer relationships and expand market opportunities.
Sustainable products
1Sustainable products defined as paper-based, bio-based, or made from a minimum of 30% recycled content.
*as of Q2 2026