Case Study

Improving the lives of individuals and merchants in Vietnam

MoMo is a super app focused on financial solutions in Vietnam and the pioneer of mobile digital payments in the country, with a mission to provide customers equal access to financial services and products.

Sustainability Highlight:
Momo harnesses the power of innovative mobile technology to improve the lives of individuals and merchants in Vietnam. For over 15 years, the company has been steadfast in its commitment to simplifying and making financial solutions and daily services more accessible to everyone.

MoMo has cultivated a thriving community of 30+ million registered users and established over 150,000 points of presence throughout the country. MoMo’s diverse range of services is tailored to meet the unique needs of its users, as the company continues to push the boundaries of financial inclusion.

One example of MoMo’s services includes offering virtual credit cards and cash loans for users without credit history at any financial institution. In addition, the company’s game-based donation platform, with 4 million users in 2023, has transformed the way people contribute to charitable organizations, making giving more engaging and impactful. The donations received through the platform funded a range of projects in 2023, including some that helped over 180,000 children.

At MoMo, we believe that digital financial services should be accessible to every Vietnamese, empowering them to lead better lives. As a leading fintech in Vietnam, we are committed to fostering financial inclusion and making a positive impact on society. Together, we can break down barriers and create a future where everyone can participate in the digital economy. “

Nguyen Manh Tuong, Executive Vice Chairman and CEO

* as of Q1 2024