Case Study
Preparing for the future of mobility
As part of its long-term strategy, The AA is actively investing in lower emissions fleet technologies and digital service models to improve cost efficiency and reduce environmental impact.
The company is also strategically positioning itself for the future with 98% of its patrol force now1 trained to a Level 2 EV capability. Additionally, The AA reported a higher repair rate for EVs than for traditional vehicles and now supports around 33% of the UK’s public EV charging network.1 Finally, the company has actively supported the transition to zero emission vehicles with the UK Government, including submitting policy proposals on the EV transition to the Transport Secretary.
In FY25, The AA quadrupled the number of alternative fuel vehicles in its operational fleet—becoming the first UK-based roadside assistance firm to add fully electric recovery vehicles to its fleet.
The company reduced operational fleet emissions on a per task basis, including a 28% year-on-year increase in remote fixes, resolving over 100,000 member issues without dispatching a patrol vehicle.
1As of January 31, 2025.
*as of Q3 2025